Terms and Conditions
These terms and conditions together with the booking form comprise the agreement pursuant to which Peak Accountancy Training provides classroom and online courses and associated study material to the customer.
1. Payment
- For classroom courses, booking forms must be submitted with payment or employer’s authorisation to be invoiced. For all other courses, payment must be made prior to the despatch of any material.
- Where employer’s authorisation to be invoiced is given full payment is due by the earlier of the first day of the course or 30 days from the invoice date.
- If full payment of the invoice is not made by the start of the course the student may be refused onto the course.
- Peak Accountancy Training reserves the right to charge late payment interest on any invoices not paid within 30 days, at a rate of 8% above the Bank of England base rate.
- Peak Accountancy Training reserves the right to recover any reasonable debt collection costs in connection with this Agreement.
- If the employer gives authorisation to be invoiced the employer is liable for all unpaid invoices even if the student leaves their employment before, during or after the course.
- Any credit notes issued will be valid for 12 months from date of issue.
- Computer Based Assessments must be paid for prior to the day the exam is scheduled. Exam cancellations made within 7 days of the exam will result in the loss of the fee. All deferals made to booked exams are subject to an admin charge of £35.
2. Booking and registration
- It is the responsibility of the person making the booking to ensure that the selected courses are appropriate for their needs.
- Any change in the customers’ contact details must be notified in writing.
- Peak Accountancy Training does not accept responsibility for registering customers with professional bodies for the relevant exams.
- Courses and study materials are not transferrable between customers.
3. Classroom Courses
- Students must bring their joining instructions on the first day of the classroom courses. Failure to bring them may lead to them being refused entry to the building and the classroom course.
- Study materials will be issued on the first day of the classroom course.
- Peak Accountancy Training reserves the right to cancel, reschedule, or change the location of a course. Peak Accountancy Training will endeavour to let students know as soon as the change is made. In such circumstances, the student has the option to reschedule the course, apply the fees to another course, or to receive a refund or credit note for the course fees paid.
- Study material is not transferable between students.
- Students may cancel a course provided that at least 14 days’ notice is given to Peak Accountancy Training prior to the start date of the course and a refund of the course fees will be given (less a deduction for study materials). For cancellations notified less than 14 days prior to the start date of the course, no refunds will be given.
4. Pass Assurance Scheme (Classroom Courses ONLY)
- The Pass Assurance Scheme is available to students who book and pay for all days of the classroom courses:
- Students must attend all days of the relevant course.
- If a student has complied with the above and subsequently then fails the exam, they can attend the next classroom courses for the same paper until they pass the real exam having only to pay for any updated material.
- Pass Assurance course bookings are subject to availability and apply to classroom courses only.
5. Online Courses
- Online resources and study support will be provided for a period of 6 months from date of commencement of each unit. Online access may be extended for a further 6 months subject to a re-registration fee of £50.
- Online study materials may be collected in person or delivered to the customer’s preferred address. Peak Accountancy Training must be notified of any queries, complaints, damage or short deliveries within 14 days of receipt of study materials, if a refund or replacement is required.
- If a customer wishes to cancel an online course, the full fee will be refunded provided all study materials are returned in re-saleable condition within 14 days of receipt and the customer’s online account will be terminated. No refunds can be given for cancellations made more than 3 months after invoice date.
6. Security
- Whilst at Peak Accountancy Training personal possessions are the sole responsibility of the student and Peak Accountancy Training accepts no responsibility for anything that is lost or stolen. Peak Accountancy Training advise students to keep valuables with them at all times.
7. Notices
- Any notices required to be served by Peak Accountancy Training under this Agreement will be deemed properly served if sent via prepaid postage to the postal address, or emailed to the email address notified by the student.
8. Intellectual Property
- All intellectual property rights in all materials and online resources supplied by Peak Accountancy Training or their selected partners is expressly reserved. Any unauthorised duplication, publication or distribution is strictly prohibited.
9. Liability
- The liability for Peak Accountancy Training and its Directors, Partners and employees for direct losses arising out of their negligence (other than in respect of liability for death or personal injury), breach of contract or any other cause of action arising out of or in connection with this Agreement shall be limited to the cash receipts from the student or employer for the course they are attending at that time.
- Peak Accountancy Training and its Directors, Partners and employees shall not be liable for any indirect or consequential loss whether arising from negligence, breach of contract or otherwise.
10. Warranty
- Peak Accountancy Training warrants that study materials will be of satisfactory quality but does not warrant that study materials will be error free.
- Peak Accountancy Training warrants that it will perform any services under this Agreement with reasonable skill and care.
- These warranties are provided in lieu of all other warranties express or implied which are hereby excluded to the fullest extent permitted by law.
11. Data Protection
- Students and employers agree that, in relation to information held from time to time, Peak Accountancy Training may use the information to perform their obligations and enforce rights under this Agreement.
- Peak Accountancy Training may use the information to inform students about courses, products or services which may be of interest to them and their employers.
- Peak Accountancy Training may use the information to inform students of feedback and exam results.
- Peak Accountancy Training may communicate with the student’s employer regarding their progress, results and attendance.
- Students have the right to receive details of the personal information held by Peak Accountancy Training.
12. Validity
- If any provision of this Agreement is held to be invalid or unenforceable by any tribunal of competent jurisdiction, the remaining provisions shall not be affected and shall be carried out as closely as possible according to the original intent.
13. Jurisdiction
- The parties to this Agreement irrevocably submit to the exclusive jurisdiction of the English Courts for the determination of disputes arising under this Agreement.
- In the event of any inconsistency between the Terms and Conditions on our website and those contained in this document, the latter take precedence.
14. Refund Policy -
Classroom Courses
- Classroom courses may be cancelled provided at least 14 days notice is given to Peak Accountancy Training prior to the commencement of the course. A refund will be available less a deduction for study materials. For cancellations of courses within 14 days of the commencement of the course no refund is available.
- No refunds are available for cancellations made more than 3 months after payment has been made.
- Peak Accountancy Training reserves the right to reschedule or change the location of a course. Peak Accountancy Training will endeavour to let students know as soon as a change is made. In such circumstances the student has the option to reschedule the course, apply the fees to another course, or to receive a credit note or refund for the course fees paid.
- Peak Accountancy Training reserves the right to reschedule or change the location of individual days of a course. Peak Accountancy Training will endeavour to let students know as soon as a change is made. In such circumstances no refund or credit notes are made.
Refund Policy - Online Courses
- Online courses may be cancelled within 14 days from the start of the course. Full refunds will be made, provided all materials that may have been issued are returned undamaged. The customer’s online account will be terminated. Customer's must advise if there is any delay to receipt of materials.
- No refunds are available for cancellations made more than 3 months after payment has been made.
- It is the customer’s responsibility to ensure that Peak Accountancy Training online resources are capable of being viewed and used on their technology. Refunds will not be given if the materials are not capabale of being viewed or used on their technology.
- Online resources and study support are made available for a period of 180 days from the date of commencement of each unit. After 180 days access to the online resources and support will be terminated. Access can be extended for a further 180 days on payment of a reinstatement fee of £50.
Refund Policy - Exams
- It is the responsibility of the student to book their exams with an exam centre - the exam centre may have their own refund policy, and students are advised to check with the appropriate centre.
- It is the students responsibility to ensure that the booking is for the correct exam
- Exams booked at Peak Accountancy Training must be paid for 7 days prior to the date of the exam. Failure to make payment 7 days prior to the exam will result in the student being unable to sit the exam.
- Students can make changes or cancellations to booked exams for a fee of £35, provided the change or cancellation is notified to Peak Accountancy Training at least 7 days prior to the date of the exam.
- No changes or cancellations can be made within 7 days of the exam and no refunds will be given.